Terms and Conditions

1. Contract

1.1 These
Terms and Conditions govern the supply of goods sold by Bits For Bentleys of 252 Gain
Lane, Thornbury, Bradford, BD3 7DW, UK. (We and Us) to the customer (You).

1.2 All
transactions where you are placing an order and purchasing products from us
(whether verbally, electronically or in any other method we make available) are
on the basis of these Terms and Conditions and are subject to acceptance by us,
by delivery of the goods to you, at which point a legally binding contract is
constituted between us.

1.3 The
processing of your payment and acknowledgment of your order does not constitute
legal acceptance of your order.

 

2. Orders

2.1 if you
have selected product using your car registration or VIN , it is limited to the
accuracy of the data provided by the Vehicle Registrations Office. Therefore,
we cannot guarantee that any part found using this service will be 100% correct
and it is your responsibility to verify that the attributes of the ordered
parts are actually correct for your vehicle.

2.2 You may place an order to purchase a product advertised for sale on our
website, by following the onscreen prompts to select the item you wish to
purchase. You will have an opportunity to check and correct any input errors in
your order up until the point at which you place your order by clicking the
“PLACE ORDER" button on the checkout page.

2.3 All orders placed by you and purchases of goods by you from us are subject
to acceptance by us (as described in clause 1.2). We may choose not to accept
your order or purchase for any reason and will not be liable to you or to
anyone else in those circumstances.

2.3 Where we accept your order, we have a legal duty to supply goods that are
in conformity with these Terms and Conditions.

 

3. Price & Payment3.1 The price payable for the goods you order, or purchase is as set out on our
website at the time you place your order, plus any charges for delivery as
advised to you. All prices include the current applicable VAT rate.

3.2 We may advertise some goods at a promotional price; where applicable you
must quote the relevant promotion code before checkout in the Coupon Code Box ,
otherwise you may be charged the full price.

3.3 Occasionally, an error may occur and goods may be either incorrectly priced
or described in which case we will not be obliged to supply the goods at the
incorrect price or in accordance with the incorrect description or at all. We
reserve the right to correct any errors from time to time. We will (at our
discretion) either cancel your order and refund the price you have paid or use
reasonable endeavours to contact you and ask you whether you wish to continue
with the order at the correct price or correct description. If we are unable to
contact you or you do not wish to continue with the order at the correct price
or correct description, we will cancel your order and refund the price you have
paid.

3.4 We must receive payment for the whole of the price of the goods you order
and purchase, and any applicable charges for delivery, before your order can be
processed unless we have agreed otherwise in advance in writing.

3.5 Payment can be made by most major credit or debit cards, by completing the
relevant details on the checkout page.

3.6 By using a credit/debit card to pay for your order or purchase, you confirm
that the card being used is yours or that you are authorised to use it.

3.7 All credit/debit card holders are subject to validation checks and
authorisation by the card issuer. If the issuer of the card refuses to
authorise payment, we will not accept your order or purchase, we will not be
obliged to inform you of the reason for the refusal, and we will not be liable
for the item not being delivered or provided to you. We are not responsible for
the card issuer or bank charging the holder of the card as a result of our
processing of your credit/debit card payment in accordance with your order or
purchase.

3.8 We recommend that you do not communicate your payment card details to
anyone, including us, by email. Subject to clause 8.5, we cannot be responsible
for any losses you may incur in transmitting information to us by internet link
or by email. Any such loss shall be entirely your responsibility.

3.9 The format of our invoice to you will solely be dictated by us and we will
not enter into any variation of our format.

 

4. Delivery & Title
4.1 We aim to deliver the goods in accordance with your order usually within
the stated delivery time (except in exceptional circumstances) but not more
than 14 days after the day you place your order, unless otherwise agreed
between you and us, subject always to clause 6 and 12. We reserve the right to
deliver an order in instalments by separate delivery shipments.

4.2 Before placing your order, please refer to the delivery options set out on
our website to ensure that we can deliver to your address. A valid signature
may be required on collection or delivery. In the unlikely event that you have
not received all the goods within the stated delivery time, you must notify us
immediately. We strongly suggest that you do not schedule fitment of any part
until after you have received your order and checked all the goods are suitable
for your purposes and do not have any defects or missing parts.

4.3 You must do all that you reasonably can to enable delivery to take place at
the given time and place. If you delay delivery, or delivery fails because you
have not taken appropriate steps, we will try to arrange for an alternative
delivery date within 30 days of the failed delivery. If delivery fails as a
result of circumstances within your reasonable control, the cost of any
re-delivery shall be borne by you. If we are unable to arrange a date for
re-delivery, we may cancel your order and refund to you the price that you have
paid for the goods, less the failed delivery costs.

4.4 Without prejudice to clause 4.3, upon delivery of the goods to you or
collection of the goods by you, the goods shall be at your risk and
responsibility. Despite delivery or collection, ownership (also known as title)
in the goods shall not pass to you until you have paid the price for the goods
in full. Until title in the goods passes from us to you, you shall: (i) not be
entitled to use the goods; (ii) safely hold the goods for us; (iii) return the
goods to us immediately if we ask you to; and (iv) be liable to us for any
loss, damage or destruction of the goods. In addition, until title in the goods
passes from us to you, you shall store the goods at your own cost separately
from all other goods in your possession and marked in such a way that they are
clearly identified as our property. You grant us an irrevocable licence to
enter, with or without vehicles, any of your premises for the purpose of
inspecting or repossessing the goods.

4.5 Certain
larger shipments to outlying regions of the UK such as Scottish Highlands,
Northern Ireland and other islands, may incur a surcharge due to our courier
charges. If this is the case, we will inform you as soon as possible so you
have the option to either cover the extra costs or cancel your order.

 

5. Product availability
5.1 All goods are subject to availability. While we endeavour to provide the
product to meet all orders and purchases, if we are unable to supply or deliver
the goods ordered and paid for by you, we will attempt to contact you using the
details you have provided to us to ask you how you wish to proceed. We may, at
our discretion, process any part of the order which is available. Where goods
are out of stock, we will refund you the price paid for such goods as soon as
possible and in any case within 30 days.

 

6. Manufacturer's Warranties & Guarantees
6.1 Some of our goods are sold with a manufacturer's warranty, guarantee or
similar assurance (please see the relevant product description on our website
for further details). Any complaint, query or claim under a manufacturer's
warranty, guarantee or similar assurance must be made direct to the
manufacturer, and we do not have any responsibility or liability under or in
connection with any such warranty, guarantee or assurance. You are entirely
responsible for choosing exactly the correct part for your vehicle. All
liability for damages caused due to incorrect choice of part or incorrect
fitment will be yours. We will not be responsible for brokering communication
between you and the manufacturer. We will not be liable for any warranty claim
related costs.

6.2 Any manufacturer's warranty, guarantee or similar assurance applies in
addition to your legal rights if you are a consumer.

 

7. Cancellation, Returns & Refunds 

7.1 You may
cancel your order and return the items purchased to us by giving us notice of
cancellation within 30 days of the date of delivery to you. In relation to
goods delivered to you, you may need to take delivery of the goods before you
can cancel your order if the goods are placed into our delivery process before
we receive your notice of cancellation. Where your order comprises multiple
delivery shipments, the 30 day cancellation period for the goods in your order
runs from the date of the delivery of the last shipment to you.

7.2 You will lose your right to cancel after the expiry of the 30 day period
referred to in clause 7.1 (this does not affect your rights if there is any
problem with the goods).

7.3 To exercise your right to cancel, you may inform us of your decision to
cancel by email or through the channel you purchase on as set out below at
clause 14.

7.4 On cancellation for whatever reason, where you have received the goods you
must return the goods to us (together with the original packaging) without
undue delay and in any event within 30 days after the day of the cancellation
at your cost (subject to clause 7.11), unless we agree that you may dispose of
them, in which case please comply with the manufacturer’s instructions before
disposing of hazardous goods. You must return goods with all components and any
promotional items received (including free gifts) or discounted additional
products. For more information on the ways in which you can return the goods
you have received, please see the Simple Returns Policy section of our website.

7.5 Following cancellation, subject to clause 7.7, we will refund you the price
paid for the cancelled order (or part of the order cancelled). Where you cancel
the entire order, we will also refund the standard delivery charges (or an
amount equal to the standard delivery charges if you elect to use a more
expensive delivery method) paid. Where you cancel part of an order, we will not
refund the delivery charges. We will pay the refund within 14 days after the
day:

7.5.1 you notified us to cancel your order, where you have not received the
goods; or,

7.5.2 we receive the goods you returned to us, where you are in receipt of the
goods; or

7.5.3 you provide us with a proof of return for the goods, where you have
returned the goods but we have not yet received them.

7.6 We will refund you using the same means of payment as you used to pay for
your order or purchase.

7.7 We reserve the right to make a deduction from the amount of the refund for
loss in value of the goods returned where the goods show signs of unreasonable
use; for these purposes, unreasonable use includes handling the goods beyond
what is necessary to establish the nature, characteristics and functioning of
the goods; this includes where fitment of the part to a vehicle has been
attempted and oil, grease, fluid or fuel is on the part or the box. We may
withhold any refund until we have received the goods, or you have supplied
proof of return for the goods. You are responsible for the goods until they
arrive into one of our employees’ hands.

7.8 Your right of cancellation does not apply to any electronic items or sensor
that are deemed faulty but are not accompanied by a diagnostic reading from the
appropriate diagnostics system showing the original fault code in the vehicle
(please ensure that you obtain a copy of this from your mechanic/fitter). Your
right of cancellation does not apply to parts which have had the product
box/packaging opened and cannot be returned to manufacturer for refund or
credit.

 

Faulty Goods
7.9 Where the goods are being returned because they are faulty or not the exact
product ordered, we will meet the cost of return delivery, but we ask that you
allow us to nominate the carrier. Your right to return goods in these
circumstances is not limited to the 30-day period in clause 7.1. Cost of
delivery will not be covered if the purchase did not fit your vehicle, however
the part you ordered was delivered.

7.10 Without prejudice to your right to cancel orders generally under this
clause 7, if you have notified us of a problem with the goods within 30 days of
delivery or collection, we may at our option either offer to make good any
shortage or non-delivery; replace or repair any goods that are damaged or
defective upon delivery or collection; or cancel the order (or part of the
order affected) and refund to you the amount paid by you for the goods in
question.

7.11 If an item develops a fault after 30 days following delivery, and where
the manufacturer has provided a helpline, repair service or warranty, you
should contact the manufacturer direct.

Legal Rights
as a Consumer

7.12 The provisions of this clause 7 do not affect your legal rights if you are
a consumer.

 

8. Liability
8.1 If you purchase goods from us as a consumer (which means anyone who acts
outside the course of their business, trade or profession), to the extent not
prohibited by law, we accept no liability for any:

 
 8.1.1 loss which is not foreseeable (loss is foreseeable if it was an
obvious consequence of our breach or if it was contemplated by you and us at
the time you and we entered into our contract);
   8.1.2 loss which arises when we are not at fault or in breach of
these Terms and Conditions; and
   8.1.3 business loss (which includes loss of profits, loss of
business, contracts, goodwill, business opportunity and other similar losses,
as well as business interruption).
   8.2 If you are a trade/business customer, we shall have no
liability to compensate you (whether in contract, tort (including negligence),
breach of statutory duty or otherwise), other than any refund we make  
   under these Terms and Conditions or otherwise at our discretion.

8.3 Without prejudice to clause 8.2, if you are a trade/business customer, we
shall not be liable to you(whether in contract, tort (including negligence),
breach of statutory duty or otherwise)for any: (i) loss of profits, business,
contracts, goodwill, business opportunity and other similar losses, or any
business interruption; or (ii) indirect or consequential loss, neither will we
be liable to you for any other loss which is not a foreseeable consequence of
us being in breach of these Terms and Conditions or our legal duties.

8.4 If you
are a trade/business customer, you acknowledge and agree that these Terms and
Conditions constitute the entire and only agreement between us.

8.5 Nothing in these Terms and Conditions is intended to affect your legal
rights if you are a consumer, nor is it intended to exclude or limit our
liability to you for fraud, fraudulent misrepresentation, for death or personal
injury resulting from our negligence or for any other liability which cannot be
limited or excluded as a matter of applicable law.

8.6 Goods are intended for use in the UK only and we cannot confirm that the
goods comply with any laws, regulations or other standards applicable outside
the UK. All goods are sold in accordance with the manufacturer’s specifications
and are subject to any qualifications, representations or instructions
contained in the documentation associated with the goods.

8.7 If you are a trade/business customer and subject to clause 8.5, we will not
be responsible to you or, in the event that you are undertaking work for
another person, to any other person, for the use or installation of any goods
by you. Accordingly, if you are a trade/business customer, you hereby agree to
hold us harmless from and indemnify us against any liability associated with,
any claim or allegation that we are responsible for any failings in the
installation or use of goods that we supply.

 

9. Minimum Age Requirements for Specific Goods
9.1 Where you place an order for or otherwise purchase age-restricted goods
such as solvents and knives, you confirm that you are over the age of 18 and
that (where applicable) delivery will be accepted by a person over the age of
18. We reserve the right to cancel your order or purchase if we reasonably
believe you do not meet the age restrictions for certain goods.

 

10. Termination
10.1 We may suspend further supply or delivery, stop any goods in transit or
terminate our contract by notice in writing to you if you are in breach of an
obligation hereunder or you become unable to pay your debts when they fall due
or proceedings are or are reasonably likely to be commenced by or against you
alleging bankruptcy or insolvency or an administrator, receiver or
administrative receiver is appointed or is reasonably likely to be appointed
over all or part of your undertaking and assets. Upon termination, any payments
you owe to us (even if they are not yet due for payment) will be immediately
due and payable and we shall be under no further obligation to supply goods to
you.

 

11. Force Majeure
11.1 We shall have no liability to you for any failure or delay in supply or
delivery or for any damage or defect to goods supplied or delivered hereunder
or for any other liability, in each case that is caused by any event or
circumstance beyond our reasonable control (including, without limitation, accidents,
extreme weather conditions, fire, explosion, flood, storm, earthquake, natural
disaster, failure of telecommunications networks, inability to use transport
networks, mechanical failures, acts of God, terrorist attack, war, civil
commotion, riots, strikes, lockouts and other industrial disputes, acts or
restraints of Government, and imposition or restrictions of imports or
exports).

 

12. General
12.1 If any provision of these Terms and Conditions (including any provision in
which we exclude or limit our liability to you) is found to be invalid, illegal
or unenforceable, the validity, legality or enforceability of the other
provisions of these Terms and Conditions and the remainder of the provision in
question shall not be affected. Our contract shall be governed by and
interpreted in accordance with English law.

 

13. Website
13.1 The information contained on the Website is for information purposes only
and, although we have made every effort to ensure the correctness of the
information contained herein, the information available through the Website is
provided "as is" and "as available" and without warranties
or conditions of any kind either express or implied. We do not warrant or
represent that the use or the results of the use of the materials available
through the Website or from third parties will be correct, accurate timely,
reliable or otherwise. We accept no liability in relation to any of the above
other than as may be provided for under your statutory rights.

 

14. Contact Details14.1 If you wish to make an order, cancel or discuss your order, or make a
complaint with respect to your order, please contact us by email using service@bitsforbentleys.co.uk
 or by using the contact method within the Contact Us page on the website.

 

15. Privacy Policy15.1 We understand our customer’s concerns regarding privacy and are fully
committed to protecting it. The information we collect about you is firstly, to
process your order and secondly to enable us to provide you with the best
possible service. We will only use this information lawfully and in accordance
with the Data Protection Act 1998. The type of information we collect includes
your name and address, phone number, e-mail address, delivery address if
different to your home records of any purchases you make from us. The
information we hold about you will be accurate and up to date and you may check
it by e-mailing us. If you find any inaccuracy, we will delete or correct it
promptly. Any information you supply to us is stored on a secure server and we
follow strict procedures to prevent any unauthorised access.
Partsinmotion.co.uk do not sell or trade in any way, your personal information
to others. Data collected by this site is used to: a) Take and fulfil customer
orders b) Administer and enhance the site and service c) Only disclose
information to third parties for goods delivery purposes.

15.2 Information we do not collect: We do not store any credit or debit card
details of our customer. All transactions are handled by PayPal or Stripe.

 

Data

The data
shown here, especially the complete database, may not be copied. It is strictly
prohibited to duplicate the data and database and distribute the same, and/or
instruct third parties to engage in such activities, without prior consent from
us. Any use of content in a manner not expressly authorized constitutes
copyright infringement and violators will be prosecuted.